There are all kinds of businesses out there in the world, but if there is one type that I find fascinating, it is this type, where chaos is king, where the chaos naturally occurs as a result of the style of business, the processes, the work products, the types of customers.

It’s what I call a NOCO, a Naturally Occurring Chaotic Organization.

page1
1
There are three dimensions in which NOCO chaos grows faster than most businesses. The first dimension is what we call project-client complexity. You can substitute the word “stakeholder” for “client” if your organization serves primarily internal clients.